Shipping is capped at $16.95 AU sitewide. This excludes large or heavy items, which may occur an extra postage fee.
All parcels are sent with tracking numbers, which you will receive once your order has been processed.
Plants can vary in appearance due to growing conditions, the seasons and maturity. Please note that plants pictured on the website are representative only and the plants received may be slightly different in appearance.
Please remember that plants are living, breathing creatures and just like us they can get grumpy and have some flaws. Don't be discouraged if your new plant gets a little shock or a lost leaf here or there after arrival. This can be perfectly normal after spending a few days in a sealed dark box.
WA, TAS, NT
If you live in WA, TAS or NT you have the option of using Home of houseplants quarantine service
Please email us at firstname.lastname@example.org before placing your order.
Click & Collect
For Click and Collect, we will send you an email/txt message to let you know that your order is ready to be collected from the store. Depending on how busy we are, Click and Collect should be available within an hour or two during business hours.
Please collect your ‘Click & Collect’ purchases within a week of purchase. If you are unable to make it in within a week please contact us via our Facebook page or email.If your order is not collected 30 days after purchase no refunds will be given and the order will be voided. If you think you may not be able to make it in store please communicate clearly with us. We are happy to work with you to find a solution. We do not give change of mind refunds.